The Importance of Critical Value Outreach

Many of us are familiar with the routine tests that help us keep track of our health, from blood pressure measurements to blood work. Typically, the tests are done in our provider’s office or at a biometric screenings event, and we receive a follow-up from our provider or the screening organization a few days later.


However, sometimes during the course of regular tests, it becomes apparent that a patient needs more immediate support than is typical. Whether that’s extremely high blood pressure, extremely low glucose, or something else, these individuals may have an abnormal or critical result that requires quick intervention. This is what’s called a critical value.


What is a critical value?

Critical values are blood pressure measurements and processed blood test results that fall outside of established limits. These values can be considered life-threatening and require immediate notification to individuals, who should consult with their doctor for further evaluation.


Critical values, also known as “panic values” in the medical community, are not to be confused with medium to high-risk results, which are results that suggest concerning trends that warrant further investigation or lifestyle changes but do not require immediate action. 


For example:

High blood pressure, or hypertension, is a reading of 140/90 sys/dia mmHg or higher. Often, it has no symptoms, but it can eventually lead to health issues. Lifestyle modification, routine monitoring, and medication as needed is recommended.


A dangerously high blood pressure, or hypertensive crisis, reading would have a critical value of 160/100 sys/dia mmHg or higher. Symptoms could include severe headaches, chest pain, or a shortness of breath and poses immediate risks like heart attack, stroke, and organ damage. Urgent medical intervention is required.


Why is reporting critical values important?

As critical values are considered potentially life-threatening, it is important for providers and biometric health screening organizations to immediately notify individuals of any identified critical values and recommend that they immediately consult with their doctor.


As a follow-up, their doctor will likely run additional tests to double check that the critical value(s) remain the same. If the result(s) remain within a critical range, the doctor may order continued testing to help determine the best course of action to rectify the problem, whether it be through medication, treatment plans, or lifestyle changes.


How does eHealthScreenings conduct critical value outreach?

Each organization has a policy in place instructing healthcare professionals on proper outreach procedures. At eHealthScreenings, we understand the importance of health and safety for all and make sure that individuals understand their unique situation and get the care they deserve. While outreach varies by event type, all participants are notified of their critical value(s) and advised to seek future evaluation from a medical professional.

Effectively addressing critical values in a prompt and timely manner and making sure participants understand that importance of immediately consulting with their doctor can save lives. Fortunately, critical values typically impact only a small percentage of the screening population. That’s why it’s always good to have a screening partner that has strict protocols and procedures in place in the unlikely events critical values are identified. If you’d like to learn more about critical values and how eHealthScreenings medical professionals handle outreach, contact us.