Do you know what you’re looking for when evaluating biometric health screening partners? As an employer, you need the right insights to deliver the most impactful healthcare benefits. Your employees need an easy way to stay on top of their health and potential risks. Biometric health screenings may be the solution, but first you need to evaluate the players to find the right partner. In this article we’re going to explore what key features to look for in a biometric health screening vendor, and factors to consider when selecting one.
When choosing a biometric health screening vendor, what should you look for to ensure that it meets your needs and provides your employees with a quality experience?
Choosing an onsite biometric screening vendor is an important decision, and there are many elements that should be taken into consideration before making the final selection. It’s important to consider factors such as:
- Screening methodology (finger stick or venipuncture)
- The screening panel
- The cost of the service
- The turnaround time for the results
Additionally, the vendor should be able to provide clear guidance and support throughout the screening process. Finally, the vendor should have a good reputation and be highly experienced in the field.
It can be overwhelming, so we’ve created the ultimate checklist for you to have on hand when evaluating a biometric health screening vendor.
- Reputable and Reliable: The vendor partner that you choose to deliver your biometric health screening will be perceived by your employees as a reflection of your commitment to their health and wellbeing. The vendor should genuinely share your commitment to health improvement and demonstrate a strong industry presence and history of service delivery across diverse workforces.
- Qualifications: Your biometric partner should be able to demonstrate how they confirm onsite staff qualifications including experience, training, certifications, and background checks. After the event, your vendor should allow direct feedback regarding the professionalism and quality of the technicians. Offering bilingual wellness technicians is also a plus.
- Marketing/Communication: To ensure the highest participation rates among employees, make sure your vendor provides a variety of communication tools, such as emails, signage and even educational videos. Pre-event marketing allows you to communicate the importance of biometric screenings, explain to employees that the screenings are safe and confidential, , as well as how the data will be used. If the vendor you choose doesn’t offer these support materials, you’ll have to handle these communications on your own.
- Support Team: Ensure you have an experienced team of project managers that tailors events to meet the needs of your population and manages implementation throughout the project from start to finish. This support makes the process simple and streamlined while minimizing work on your end.
- Scalability: Having national coverage and the ability to service all industries and all size programs may be a consideration.
- Company Reporting: A dashboard reporting system that provides a registration and completion report, a population health aggregate report, and cohort reporting is essential to learn about the health risks associated with your employee population and to gauge program effectiveness/ROI.
- Technology: Look for an innovative screening platform that is reliable, secure, smartphone friendly and HIPAA-complaint. Participants should be able to schedule a screening, view their results, and share reports with their primary care provider all from one place.
- Partner Integration: The ability to securely integrate with third parties – including single source sign-on, branding, eligibility file intake, and exporting data is important when implementing a wellness program.
- Screening Options: You want to give participants options by selecting a screening vendor who offers both finger stick and venipuncture methodologies, multiple access modalities including onsite, offsite lab, physician screening form and home test kits along with panels ranging from basic to comprehensive.
- Security: Ensure your vendor adheres to the highest privacy standards, including third party security assessments, continuous security trainings, annual HIPAA staff certifications, and quality control measures.
- Value: Having the lowest price is not the definition of value. Consider a vendor that provides a robust screening program at a competitive price that is able to check off each of the criteria in this list.
Getting Started
When it comes to evaluating a vendor for biometric screenings, getting started without a guide can be difficult. As an employer, your goal is to find a vendor that makes the screening experience from start-to-finish simple, beneficial, and actionable for your company, strategic partners, and your employees.
This checklist should give you a starting place to find the best partner to keep the screening process easy and hassle-free. At eHealthScreenings, we live by the motto “Screenings made simple” and we’d love to tell you more about how we stack up when it comes to the factors you care about. If you’d like to learn more about providing employee biometric health screenings and solutions, contact us.